We recommend you arrive 15 minutes before class starts to get yourself settled in and to warm up.
Our amenities include changing rooms, lockers, showers with basic toiletries (bath towels not included), Hot/Cold water dispenser (bring your own bottle).
We have 2 designated parking areas, one at the side and one at the back of our property. Please park responsibly - do not block the entry/exit, block other peoples cars or park sideways.
Yes, members will get a 5% discount on all retail items (merchandise & refreshments).
We allow our customers a max. 2 weeks membership freeze per year. This does not apply for credits.
In normal circumstances, we do not offer refunds, only membership freeze for 2 weeks. However, we will make exceptions for extenuating circumstances i.e. hospitalisation or emigration
Unused classes are non-refundable.
You can cancel your booking online via your profile. However, please note that credit refunds will not be granted for cancellations within 4 hours of class start time.
You may still book a class as normal and our system will automatically put you on the waiting list. Should a slot open up, we will notify the person next in line.
Let reception know ASAP so we can look out for it. However, please remember that your belonging are your responsibility at all times.
Yes! It is situated in the reception area, above the water dispenser.
Yes, at your own risk. Our staff will not be responsible for your children.
It's recommended that you seek approval from your GP first to ensure you are ok to exercise. PT sessions are strongly encouraged.
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